26 ph Privacy Policy

1. Who We Are

26 ph is a mobile-first online entertainment platform serving adult players in the Philippines. We operate the website at 26ph.net and are committed to protecting the personal information of every user who registers and plays on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your information. We comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all related implementing rules and regulations. If you have any questions about this policy, you can reach us via the contact email listed in the footer of this page.

2. Information We Collect

When you register and use the 26 ph platform, we collect certain personal information necessary to provide our services. This includes your full name, date of birth, mobile number, email address, and payment account details such as your GCash or Maya number. We also collect technical data automatically when you access our platform, including your IP address, device type, browser type, operating system, and session activity logs. This technical data helps us maintain platform security, detect fraud, and improve the overall user experience. We do not collect sensitive personal information beyond what is strictly required for identity verification and payment processing. All data collection is done transparently and only for the purposes described in this policy.

3. How We Use Your Information

The personal information you provide is used primarily to create and manage your account, process deposits and withdrawals, verify your identity and age eligibility, and deliver the entertainment services you signed up for. We also use your data to send you important account notifications, respond to your support requests, and comply with our legal and regulatory obligations under Philippine law. We may use aggregated, anonymised data for internal analytics to improve platform performance and game offerings — this data cannot be used to identify you personally. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. Marketing communications, if any, will only be sent with your explicit consent and you may opt out at any time.

4. Sharing Your Information

26 ph does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification providers, and cloud infrastructure partners. All third-party providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to government authorities or law enforcement agencies when required by Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance of any such change.

5. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations, including anti-money laundering and gaming compliance rules. Transaction records are typically retained for a minimum of five years in accordance with regulatory requirements. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked to you. You may request deletion of your account and associated data at any time by contacting our support team, subject to any legal retention obligations that may apply.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our platform uses industry-standard encryption for data in transit and at rest. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We conduct regular security reviews and promptly address any vulnerabilities identified. While we do our best to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 26 ph account and to keep your login credentials confidential.

7. Your Rights

Under the Philippine Data Privacy Act, you have the right to be informed about how your personal data isprocessed, the right to access your personal data held by us, the right to correct inaccurate data, the right to object to processing, the right to erasure or blocking of your data, and the right to data portability. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable law. We will never penalise you for exercising your data privacy rights.

8. Cookies and Tracking

The 26 ph platform uses cookies and similar technologies to keep you logged in, remember your preferences, and maintain session security. These are strictly functional cookies necessary for the platform to operate correctly. We do not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie settings through your mobile browser, but disabling essential cookies may affect your ability to log in or use certain platform features. We do not use fingerprinting or any covert tracking method to identify you across other websites or apps.

9. Children's Privacy

The 26 ph platform is strictly intended for adults aged 21 and above in the Philippines. We do not knowingly collect personal information from anyone under the legal age. During registration, we require users to confirm their age and we conduct identity verification checks to enforce this requirement. If we discover that a minor has registered on the platform, we will immediately suspend the account and delete all associated personal data. If you believe a minor has accessed our platform, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered users via the platform or by email before the changes take effect. The updated policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the 26 ph platform after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our support team. Our contact email address is listed in the footer of every page on the 26 ph website. For questions about your account or responsible gaming tools, you can also visit our FAQ page or our Responsible Gaming page for more information. We are committed to addressing all privacy-related concerns promptly and transparently.